Privacy Policy

We respect your privacy and are committed to protecting your personal information in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our online store.

1. Information We Collect

We may collect the following types of personal data when you interact with us:

  • Personal Details: Name, phone number, email address, billing and shipping addresses.

  • Payment Information: Bank details, credit/debit card information (processed securely via payment gateways).

  • Order Details: Products purchased, transaction history, and preferences.

  • Technical Data: IP address, browser type, and browsing activity on our website.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchase, delivery, or inquiries.

  • Provide customer service and respond to your requests.

  • Improve our website, services, and product offerings.

  • Send you promotional materials (only if you have opted in).

  • Comply with legal and regulatory requirements.

3. How We Protect Your Data

  • We implement strict security measures to safeguard your personal data from loss, misuse, unauthorized access, or disclosure.

  • Sensitive payment information is encrypted and processed through secure third-party payment gateways.

  • Only authorized personnel have access to your personal data.

4. Sharing of Information

We do not sell or rent your personal data to third parties.
We may share your information only with:

  • Service Providers (e.g., delivery companies, payment processors) to fulfill your orders.

  • Legal Authorities when required by law or to protect our rights.

5. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights

Under the PDPA, you have the right to:

  • Access and request a copy of your personal data.

  • Request correction of inaccurate or outdated information.

  • Withdraw consent for data processing (subject to legal or contractual restrictions).

7. Contact Us

For any privacy-related inquiries, data access requests, or complaints, please contact:
📧 pang_96@outlook.com
📞 01113147965